I have played poker at Mandalay Bay quite a few times now..... I'm not sure what it is..... But there dealers have NO personality skills what so ever! Even to the rude point sometimes. They are very experienced and not screw up very often but man...... not very friendly. I have to be honest... It is just two dealers actually I have a problem with.... Older gray haired Guy with Big Glasses named: "Danny". And sad hound dog looking face with shoulder length sandy blond haired (I think a women... Not really sure). named "April" ..... haha that reminds me I had a rottie dog named April...... If reincarnation really exsists...... I know where she went..... Have a great Day....