Have actually sent an email to the man himself , and got a reply from the man himself Richard Reed . This again that would not happen in Australia, and he very simply said send the two free concert tickets and the card back and he will refund my money.Now for confusion ,he says he has thousands of customers so what am I not seeing ??? I don't know whether I have a bargain or not , are there any other users of the card around as I see so many coupons to everything am I actually gaining anything at all from the card????